When I received my Elektron OctaTrack (7/2015), I was excited to play, but cautious about what I was getting into. I knew just from having studied the manual and watching tutorials that this was going to be a deep device with a steep learning curve, and no obvious/default application.
I bought it assuming it would be a “swiss army knife” for all my sampling needs. In practice, I find that it’s bit more like a “erector set,” since most applications require not only some setup (on the device) but some planning (in your head) based on the (hopefully increasing) comfort level you have withs it’s architecture.
So, as much as I expected (and confirmed) that my RYTM would be a “quick and intuitive drum machine” for my right-brain, I knew that the OT would be a puzzle of lucid sampling” for my right brain.
What I did not expect is for the hardware to start failing…
Fool me Once…
After a month of light-but-steady use, the Sample A/B button stopped responding. This button not only controls recording from the first pair of 4 inputs, but it also is the ONLY way to get to the Recorder Setup menu in order to configure how sound would be sampled/recorded to a(ny) track, which is the first step in this device’s unique powers.
The first step in confirming ANY problem is to perform a DIAGNOSTIC test.
- Enter the Early Startup Menu:
- power unit down
- hold the Function key
- power unit on
- Select Test Mode to test screen, hardware, and
As you push the first few trigger buttons, the OT will check the lights, screen, and confirm reception of EVERY button on the Front Panel user interface.
Sure enough, the Rec A/B button is not responsive.
By 8/26, I sent a question about arranging repair or ordering parts from firstname.lastname@example.org, and I put in a ticket (#9260) with Elektron Support through their (old) Customer Zone. They quoted $45/half-hour of bench time, and 2-4 weeks turn-around time.
Since I couldn’t claim a warrantee on an eBay purchase, and I realized the fix may be manageably small, I decided to attempt it myself.
so… TO THE BENCH !
Surgery #1 (2015 / 07 )
After some serious mediation, I realized I was ready to crack open and attempt (even rudimentary) otherwise-fully-functional machine that cost me over a grand. But, as I say…
“It’s no really yours until you void the warrantee”
…and even though I never had a warrantee on this, I must follow the spirit of the law.
I was impressed to find how easy and intuitive it was to take the OT apart.
After removing the main hex-nuts framing the front-panel, the entire top lifts off easily, revealing the horsepower inside.
Once I got the board off, I probed and tested the solder-pins of the switch in question…
..my initial diagnosis of the construction, button seating, and solder traces suggest that there was just a cold joint on the AB switch, so I just re-heated the pad with an iron, let it cool, making the switch return to normal functionality.
Careful with re-assembly #1:
I got the unit back together, and it seemed… DEAD.
No need to panic, I just went re-disassembled, and found my problem.
As you can see above, I was too hasty to get the board back together, and mis-aligned the 6-pin (2×3) ribbon-connector block. I’ll bet that’s the set of wires that handles power/data/etc up to the screen, if not also the rest of the buttons and UI.
After booting the unit back up, I ran test mode, and confirmed the Rec AB button worked !
Having this buttons working allowed me to control Recording of inputs A/B, as well as enter the Recorder Setup menu (for ANY track recording behavior. Since sampling is a key feature of the OctaTrack, this repair was key to e back to working my way up the (STEEP) learning curve of this machine.
Surgery #2 (2016 / 8 )
The OT worked fine… for a few months. Then the same button failed.
Opening the unit back up revealed the same behavior, so I figured it may be some failing inside the switch, so I looked into replacing the switch itself.
Thankfully, Elektron’s parts department will not only sell superficial parts (knob caps) but also electrically connected parts (i.e. the switch I probably needed to res-older), so I paid $22 to email@example.com to receive 5 replacement switches.
The switches (SPST momentary panel mount, which seem to be from the Marquardt Series 1840 product line) came 2 weeks later.
In order to desolder and remove this switch, I had to remove the UI board from the front metal front panel by loosening the Torx connections…
This leaves the main UI board with its buttons and LEDs exposed, so I highly recommend any face-down handling of a circuit board be done on a towel or closed-cell foam pad.
I chose a soft towel, and got to work clipping off the leads to desolder and remove the suspect switch.
After putting in the new switch, I closed everything up, and (since I put the stand-offs on correctly this time), it worked right away.
Unfortunately, after this surgery the button failed after only a another month of use.
period of reflection and regrouping.
…as one can imagine, to have repeated failure (let alone inconsistent access) to a button that is critical to setting up and controlling the sample-recording action of what many argue is the most powerful sampler on market is… to put it lightly, discouraging.
So, this OT spent the better part of 2016 turned off on a stand while I regrouped and did some more research on fixing soldering. I didn’t want to have potentially damaging “learners’s mistakes” on the circuit board of this device.
Also, I bough a copy of the OctaEdit program from the magnificent Rusty O’hara. I was blown away at how easy it made it to explore and sketch within the OT’s functionality, and (among so many other things) helped me work around a broken button to play and learn with the other facets of this machine !
surgery #3 (2017 / 3 )
In the middle of 2016, I started more regularly attending The Hacktory in Philadelphia, and got to do some touch-up solder work with their very nice iron (especially nice compared to the crummy Weller 40W iron I’d been using before).
So, with a a combination of some cool-down time away from the device, and the confidence of having access to better tools and expertise, I went in again.
here we go again, this time at the well-equipped and spacious desk of The Hacktory.
By this time, I suspected that the problem was not the switch, and not the solder joint, but the trace leading off of it.
first we melt and scrape away the old solder joint from the (replacement) switch
Doing a continuity test with the solder trace removed showed that the connection was intermittent. This suggests that there might be a small gap or fissure in the trace.
Upon closer inspection, I found that there seemed to be a small crack or chip right where the PCB’s trace meets the solder-pad. This would explain it. Since my previous surgeries failed after re-soldering the pad, this suggest that the solder was not making an adequate connection, and would fail after moderate stress or time.
I didn’t manage to get a picture of it (my cell phone cannot pull focus close enough (and I couldn’t get it to show through a magnifying glass), but I figured I’d found the culprit, and decided to make a wire-bridge.
Hopefully, the third time is a charm.
Holding ? (2017 / 5)
It’s been about a month since the last (successful) surgery. Given my free-er schedule this spring, I’ve been able to much more time (hours of usage) on the OT than I had previous lapses.
…and you know what they say about mechanical switches:
"it's not the age, it's the mile-age..."
Keeping my button-mashing fingers crossed that this will hold indefinitely and I’ll be able to build and test proofs-of-concept for some ideas I’ve had while studying through the manual and OctaEdit‘s visual virtualization of the system.
Stay tuned !
If you have any questions or comments, I’d love to hear ’em !
15 thoughts on “(series of) Surgeries on Elektron Octatrack Record A/B”
I have some minor concerns that are not too serious yet with the function button.
I’m really happy to see someone taking so long to explain his problems. And thus get a page for the surgery of our grand loves 🙂
That’s why I wanted to encourage you and of course thank you.
This makes it more comfortable to know 🙂 !!!
Very good initiative.
Have a good day
Hi Patrick, you are my man! Same problem here. Got to fix my Octatrack too, it’s the …. function button. First I’ll try to clean it, if this fails, your wonderful tutorial gave me confidence to fix it myself.
Good work. Thumbs up!
If you want me to poke around inside before you consider the time/money investment of sending it out to official service…me and my repair-bench are in Philly.
Any chance you’ve ever had the issue with the right channel cutting out when using the Headphones out? Just hunting around for a fix currently as it’s very annoying! Nice work on the fix btw. 🙂
I never had any problems with audio I/O.
All the UI (konbs, screen) are on the “upper” board, and all the I/O jacks ( Audio, MIDI, USB/…etc) are on the lower/main mother-board (with CPU and memory).
Replacing the motherboard would be more expensive of the two.
If you want me to check the solder-leads on the audio jack in question, email me !
Where are you located ?
I’m in Philly.
$25 to look, and then $50/hour bench-rate.
Since this is work I’ve already done, I’ll waive the bench-fee if you ship
I fixed the unit by purchasing/installing a new UI front-panel board.
Thanks but I ended up opening it up and fixing it myself a while back. It was just a dodgy solder join. Reflowed it and it’s been great since. There must have been an issue with manufacture as there were quite a few people with this issue. I’m glad it was a simple fix . 🙂
keep an eye on that joint. When I would re-flow the broken switch, it would work for about a week, then back to broke. Touch wood; hope it holds out.
Good on you to fix it yourself.
All good so far! More solid part and connections than the switch I’m guessing. And cheers! DIY ftw . 🙂
Hi Patrick, amazing work! I was wondering if you have had any experience replacing the midi ports on any of the elektron gear. the midi out port seems to have failed on my Octatrack. thanks for any help!
Hope I can help.
When you say the MIDI OUT port has failed, does this mean
“the physical 5-pin connector is broken plastic”
“I’m not getting any MIDI data out of an otherwise structurally sound connector.”
The 5-pin jacks mounted on the board are pretty standard, so I could help with de-soldering and replacing those with a fit part,.. but beyond surgery on the “anatomy/hardware”, I’m not (yet) comfortable diving into the processors that handle the data to that port (if that’s what’s failing).
can you make TRIPLE sure all your MIDI Output settings are kosher and unchanged ?
amen, my rDomain !
Hello. I am planning on replacing some broken buttons on my OT. I want to ask if the only supplier for the parts is Elektron themselfs or if there is a type of these buttons maybe on ebay so i can buy for cheapper. Thanks
I would always first recommend you buy direct form Elektorn, as they’ll support their own products.
If you’re looking to work outside of their warrantied support, you’re welcome to look on eBay etc…
I have the old UI board with all the buttons and caps. If you’re looking for spares, I could salvage whatever you’re looking for for a moderate bench fee. Reduce, re-use, repurpose, repair, recycle…